Edward M. Kennedy Community Health Center, Inc.

Administrative Aide - Home Health

Administration - Worcester, MA - Full Time

Are you looking for a meaningful career?  Are you passionate about health equity?  Do you enjoy helping people?

Edward M. Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving Worcester, Framingham, Milford, and the surrounding communities.  We are a thriving and growing organization, and our team is expanding across sites to support this growth.

We are currently hiring an Administrative Aide – Home Health based in Worcester. The Administrative Aide’s responsibility is to provide clinical and administrative support to the Home Health Utilization Nurse and the agencies Kennedy Community Health partners with. These responsibilities are primarily clerical and include scanning, filing, preparing questionnaires, answering phone calls, faxing and any other relevant responsibilities as assigned.

As an employer of choice, our inclusive workplace environment fosters teamwork, accountability and respect and supports the growth and development of each employee.  We are an equal opportunity employer and embrace the richness of the diversity of our staff and community.  You are a good fit for our team if you are passionate about helping people live healthier lives and enjoy working in a supportive, team-based environment.

Essential Functions:
  • Download, sort and store home health related faxed documents in a frequency determined by the Home Health Utilization program needs.
  • Returns completed paperwork to appropriate Kennedy Community Health provider for review and signature. Follow up with provider as needed.
  • Sends signed and completed documents to appropriate requesting agency.
  • Answer phone calls from agencies, providers and patients.
  • Utilize an internal excel workbook to track patients and their services.
  • Escalate concerns to Home Health Utilization Nurse appropriately.
  • Performs general clerical duties, including document preparation, copying and filing.
  • Operate a variety of office machines, including computers, copier, fax machine, postage equipment, and other office machinery.
  • Performs other duties as assigned.
Education and Experience:
  • Intermediate level excel.
  • Proven record of customer service.
  • Experience with home health agencies or ambulatory care agencies.
  • Proven ability to work independently.
  • Work experience in a culturally diverse workplace.
  • Our health center requires all employees to have the most recent COVID-19 booster and the yearly flu vaccine.
Benefits:
  • Competitive salary based on related experience
  • Medical insurance starts on first day of employment. 
    • Health center pays 80% of medical insurance premiums.
    • Includes coverage for same-sex domestic partners and gender affirming care.
  • Generous time off packages
  • Dental and Vision insurance
  • 403b Retirement Plan with employer match
  • Flexible Spending Accounts
  • Employee Assistance Program
Apply: Administrative Aide - Home Health
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Signature 1:

It is my understanding and agreement that this Application or the granting of an oral interview does not represent a contract of employment or a promise of current or future compensation benefits by the Kennedy Community Health. I understand and agree that, if hired, my employment will be at-will in nature and may be terminated, with or without cause, at any time, by either myself or my employer. I also understand that this written statement supersedes any and all oral representations made by agents or representatives of the Kennedy Community Health.

I understand and agree that, if I am offered employment at the Kennedy Community Health, I will be required to provide evidence of my identity and authorization for employment in the United States prior to commencement of my employment. I further understand that any offer of employment will be contingent upon the Kennedy Community Health's receipt of satisfactory results of a pre-employment assessment and preemployment background check, including references and a CORI check if necessary.*
Signature 2:

I certify that the information on this application, resume, and in any verbal statements are true, complete and correct. I hereby authorize the investigation of my past and present employment, references, education and all data provided by me on this application, in related papers and interviews. I release from all liability all persons, companies, corporations and educational institutions supplying such information. I understand and agree that if I am hired by the Kennedy Community Health and my employment subsequently ends, the Kennedy Community Health may provide information about my employment to persons in response to job reference request, and I hereby consent to such disclosures. I further authorize the Kennedy Community Health to conduct what it considers to be an appropriate check of my background related to my application for employment, including but not limited to, a review of any social media, and release the Kennedy Community Health and its employees and agents from any liability related to such a background check.

I understand and agree with the policy of the Kennedy Community Health to reserve the right to require employees to share day, evening, night, and weekend duties in accordance to the requirements of the department to which they are assigned, and to reassign employees in accordance with the needs of the Health Center.
I understand that false answers, statements or material omissions made by me on this form shall be grounds for denial or employment or discharge, regardless of when discovered by the Kennedy Community Health.*
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