Edward M. Kennedy Community Health Center, Inc.

Dental Receptionist

Dental - Worcester, MA - Full Time

Are you looking for a meaningful career making a difference in our local communities?  Are you passionate about health equity?  Do you enjoy helping people?

Edward M. Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving Worcester, Framingham, Milford and the surrounding communities.  We are a thriving and growing organization, and our team is expanding across sites to support this growth.

We are currently hiring a Dental Receptionist based in Worcester, MA.  The Dental Receptionist is responsible for patient registration, completion of subsidized health insurance applications, insurance verification, assessing patient eligibility for state and federal health insurance entitlements and educating patients pertaining to related entitlements/programs, data entry and clerical duties.

Salary Range: $17.00-$19.00/Hour

Job Summary:

  • Responsible for managing schedules by confirming appointment slots for providers and ensuring correct timing for procedures.
  • Tracks no-show appointments, fills open slots, and coordinates emergency visits.
  • Verifies insurance, directs patients with invalid insurance, and collects co-payments.
  • Maintains accurate records of cash transactions, processes receipts, and forwards to accounting.
  • Processes patient visits, verifying identity, insurance, and completing necessary forms.
  • Greets patients, answers questions, and handles calls courteously.
  • Manages encounter forms and provides monthly summaries. Tracks lab cases and monitors patient waiting list activity.

Full job description available upon request.

Job Requirements:

  • Bilingual in English/Spanish
  • Substitutions Allowed: Bilingual language fluency may be substituted with other language as needed by Health Center.
  • Strong computer skills including typing, familiarity with Microsoft Word and Internet Explorer, and accurate data entry typing.
  • 1-2 years work experience within a position requiring the use of excellent customer service and communication skills.
  • Our health center requires all employees to be fully vaccinated for COVID19 and Flu.

Benefits:

  • Kennedy Community Health seeks to offer competitive salaries and a comprehensive benefits package.
  • Health benefits start on first day of employment. Company pays 80% of health insurance Premiums.
  • Competitive time off packages
  • 403b Retirement Plan
  • Flexible Spending Accounts
  • Employee Assistants Program 100% paid for by employer
  • Health benefits coverage for same-sex domestic partners, transgender health benefits.
Apply: Dental Receptionist
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Signature 1:

It is my understanding and agreement that this Application or the granting of an oral interview does not represent a contract of employment or a promise of current or future compensation benefits by the Kennedy Community Health. I understand and agree that, if hired, my employment will be at-will in nature and may be terminated, with or without cause, at any time, by either myself or my employer. I also understand that this written statement supersedes any and all oral representations made by agents or representatives of the Kennedy Community Health.

I understand and agree that, if I am offered employment at the Kennedy Community Health, I will be required to provide evidence of my identity and authorization for employment in the United States prior to commencement of my employment. I further understand that any offer of employment will be contingent upon the Kennedy Community Health's receipt of satisfactory results of a pre-employment assessment and preemployment background check, including references and a CORI check if necessary.*
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I certify that the information on this application, resume, and in any verbal statements are true, complete and correct. I hereby authorize the investigation of my past and present employment, references, education and all data provided by me on this application, in related papers and interviews. I release from all liability all persons, companies, corporations and educational institutions supplying such information. I understand and agree that if I am hired by the Kennedy Community Health and my employment subsequently ends, the Kennedy Community Health may provide information about my employment to persons in response to job reference request, and I hereby consent to such disclosures. I further authorize the Kennedy Community Health to conduct what it considers to be an appropriate check of my background related to my application for employment, including but not limited to, a review of any social media, and release the Kennedy Community Health and its employees and agents from any liability related to such a background check.

I understand and agree with the policy of the Kennedy Community Health to reserve the right to require employees to share day, evening, night, and weekend duties in accordance to the requirements of the department to which they are assigned, and to reassign employees in accordance with the needs of the Health Center.
I understand that false answers, statements or material omissions made by me on this form shall be grounds for denial or employment or discharge, regardless of when discovered by the Kennedy Community Health.*
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