Edward M. Kennedy Community Health Center, Inc.

Community Health Worker - C3 Care Management

Social Services - Worcester, MA - Full Time

Salary for this position: $18.00 - $21.00/Hour
*All Pay Rates are subject to Experience, License or Certification and Location*

Are you looking for a meaningful career? Are you passionate about healthcare in your community? Do you enjoy helping people?

Edward M. Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving Worcester, Framingham, Milford, and the surrounding communities.  We are a thriving and growing organization, and our team is expanding across sites to support this growth.

We are currently hiring a Community Health Worker – C3 Care Management based in Worcester. As an integral member of the care management team the Community Health Worker (CHW) will have the opportunity to make a profound impact on the lives of people living with complex and/or chronic conditions, many of whom also face multiple barriers accessing care and need support to succeed with achieving health care goals. This position requires flexibility and may vary from day- to-day to meet members where they are. Outreach methods may vary based on the needs of the organization and may include telephonic or in person in a variety of potential settings such as but not limited to, the community, home facility or health center.

As an employer of choice, our inclusive workplace environment fosters teamwork, accountability and respect and supports the growth and development of each employee.  We are an equal opportunity employer and embrace the richness of the cultures of our staff and community.  You are a good fit for our team if you’re passionate about helping people live healthier lives and enjoy working in a supportive, team-based environment.

Essential Functions:

  • Works under the guidance of the C3 ACO clinical program providers to encourage members and their caregivers to participate in care management programs.
  • Develop and implement outreach plans in collaboration with team colleagues, based on individual, family and community needs, strengths and resources.
  • Gather and combine information from different sources to better understand clients, their families and communities.
  • Initiate and sustain trusting relationships with individuals, families, social networks, and primary care team.
  • Addresses language and cultural barriers to care.
  • Assists in scheduling appointments on behalf of member/representative.
  • Completing Social Determinants of Health (SDOH) screenings.
  • Please note this position may require evening, weekend and/or holiday shifts on a rotating basis.
CP Requirements:
  • Function as the primary contact for the Community Partners.
  • Build positive relationships with the CP's. (Community Partners)
  • Make referrals to the community partner programs as appropriate

Required Qualifications:

  • Basic knowledge of Microsoft Office and ability to learn the health center’s Electronic Medical Record and other applications.
  • Depending on the nature of the position, bilingual in English and another critical language for the health center may be required.
  • Successful completion of the CHW core competency training within 1 year of employment
  •  Our health center requires all employees to have the most recent COVID-19 booster and the yearly flu vaccine.

Benefits:

  • Competitive salary based on related experience
  • Medical insurance starts on the first day of employment. 
    • Health center pays 80% of medical insurance premiums.
    • Includes coverage for all individuals and most family types. 
  • Generous time off packages
  • Dental and Vision insurance
  • 403b Retirement Plan with employer match
  • Flexible Spending Accounts
  • Employee Assistance Program
Apply: Community Health Worker - C3 Care Management
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Have you ever been convicted of a felony?

Applicants should omit references to: (1) an arrest, detention, or disposition regarding any violation of law in which no conviction resulted; (2) any convictions which have been sealed, expunged or statutorily eradicated; and (3) a case of delinquency or a child in need of services, which does not result in a complaint transferred to the superior court for criminal prosecution.*
If the answer to the prior question is 'yes' please list the nature of the offense, date of conviction, and dates of incarceration associated therewith. A “yes” answer to the above question will not necessarily disqualify you. Please explain the “yes” answer so that individual circumstances can be considered.
Signature 1:

It is my understanding and agreement that this Application or the granting of an oral interview does not represent a contract of employment or a promise of current or future compensation benefits by the Kennedy Community Health. I understand and agree that, if hired, my employment will be at-will in nature and may be terminated, with or without cause, at any time, by either myself or my employer. I also understand that this written statement supersedes any and all oral representations made by agents or representatives of the Kennedy Community Health.

I understand and agree that, if I am offered employment at the Kennedy Community Health, I will be required to provide evidence of my identity and authorization for employment in the United States prior to commencement of my employment. I further understand that any offer of employment will be contingent upon the Kennedy Community Health's receipt of satisfactory results of a pre-employment assessment and preemployment background check, including references and a CORI check if necessary.*
Signature 2:

I certify that the information on this application, resume, and in any verbal statements are true, complete and correct. I hereby authorize the investigation of my past and present employment, references, education and all data provided by me on this application, in related papers and interviews. I release from all liability all persons, companies, corporations and educational institutions supplying such information. I understand and agree that if I am hired by the Kennedy Community Health and my employment subsequently ends, the Kennedy Community Health may provide information about my employment to persons in response to job reference request, and I hereby consent to such disclosures. I further authorize the Kennedy Community Health to conduct what it considers to be an appropriate check of my background related to my application for employment, including but not limited to, a review of any social media, and release the Kennedy Community Health and its employees and agents from any liability related to such a background check.

I understand and agree with the policy of the Kennedy Community Health to reserve the right to require employees to share day, evening, night, and weekend duties in accordance to the requirements of the department to which they are assigned, and to reassign employees in accordance with the needs of the Health Center.
I understand that false answers, statements or material omissions made by me on this form shall be grounds for denial or employment or discharge, regardless of when discovered by the Kennedy Community Health.*
Human Check*