Edward M. Kennedy Community Health Center, Inc.

Medical Receptionist Benefits Coordinator - Bilingual

Lincoln Medical - Worcester, MA - Full Time

Are you looking for a meaningful career?  Are you passionate about health equity?  Do you enjoy helping people?

Edward M. Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving Worcester, Framingham, Milford and the surrounding communities.  We are a thriving and growing organization, and our team is expanding across sites to support this growth.

We are currently hiring a Medical Receptionist Benefits Coordinator based in Worcester MA.  This team member is responsible for reception in our Optometry Department, all functions of check-in and certain sites check-out, new patient registration, insurance verification, data entry and clerical duties. 

As an employer of choice, our inclusive workplace environment fosters teamwork, accountability and respect and supports the growth and development of each employee.  We are an equal opportunity employer and embrace the richness of the diversity of our staff and community.  You are a good fit for our team if you’re passionate about helping people live healthier lives and enjoy working in a supportive, team-based environment.

Salary Range: $16.00-19.00/Hour 

Essential Functions:

  • Greet and check in patients according to department protocols: verify identity, demographics, and insurance information; refer to a Health Benefit Advisor for invalid insurance; collect fees and maintain financial records.
  • Complete Sliding Fee Scale applications per Health Center guidelines.
  • Have new patients sign consent forms and provide information on Center programs, Patient Rights, HIPAA, and emergency services.
  • Educate patients on health plan options and assist with insurance enrollment and primary care provider changes.
  • Process walk-in patients, enter information into EPM, and manage paper flow for visits. Answer calls promptly, adhering to protocols.
  • Maintain recall lists and communicate with patients as needed. Attend departmental meetings and perform other duties as assigned.

Requirements:

  • High School Diploma or equivalent.
  • Bilingual in English/Spanish or English/Portuguese. Substitutions Allowed: Bilingual language fluency may be substituted with other language as needed by Health Center.
  • Strong computer skills including typing, familiarity with Microsoft Word and Internet Explorer, and accurate data entry typing.
  • Customer Service and communication skills.
  • All employees must be fully vaccinated for COVID19 and Flu.

Benefits:

  • Competitive salaries
  • Comprehensive benefits package, including medical, dental, Short-Term Disability, Long Term Disability, Life, CME and Tuition Reimbursement
  • Health benefits start on first day of employment.
    • Company pays 79% of health insurance Premiums. 
    • Health benefits include coverage for same-sex domestic partners and gender affirming care.
  • Generous time off packages
  • 403b Retirement Plan with company match
  • Opportunity for advancement in a growing organization

Apply: Medical Receptionist Benefits Coordinator - Bilingual
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Signature 1:

It is my understanding and agreement that this Application or the granting of an oral interview does not represent a contract of employment or a promise of current or future compensation benefits by the Kennedy Community Health. I understand and agree that, if hired, my employment will be at-will in nature and may be terminated, with or without cause, at any time, by either myself or my employer. I also understand that this written statement supersedes any and all oral representations made by agents or representatives of the Kennedy Community Health.

I understand and agree that, if I am offered employment at the Kennedy Community Health, I will be required to provide evidence of my identity and authorization for employment in the United States prior to commencement of my employment. I further understand that any offer of employment will be contingent upon the Kennedy Community Health's receipt of satisfactory results of a pre-employment assessment and preemployment background check, including references and a CORI check if necessary.*
Signature 2:

I certify that the information on this application, resume, and in any verbal statements are true, complete and correct. I hereby authorize the investigation of my past and present employment, references, education and all data provided by me on this application, in related papers and interviews. I release from all liability all persons, companies, corporations and educational institutions supplying such information. I understand and agree that if I am hired by the Kennedy Community Health and my employment subsequently ends, the Kennedy Community Health may provide information about my employment to persons in response to job reference request, and I hereby consent to such disclosures. I further authorize the Kennedy Community Health to conduct what it considers to be an appropriate check of my background related to my application for employment, including but not limited to, a review of any social media, and release the Kennedy Community Health and its employees and agents from any liability related to such a background check.

I understand and agree with the policy of the Kennedy Community Health to reserve the right to require employees to share day, evening, night, and weekend duties in accordance to the requirements of the department to which they are assigned, and to reassign employees in accordance with the needs of the Health Center.
I understand that false answers, statements or material omissions made by me on this form shall be grounds for denial or employment or discharge, regardless of when discovered by the Kennedy Community Health.*
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